AMVital Terms of Service

Welcome to AMVital. These Terms of Service ("Terms") are a legal agreement between you and AMVital LLC that govern your use of our website (AMVital.com and AMVital.us) and your purchase of our turmeric skincare products. We've written these terms to be as clear and straightforward as possible while protecting both your rights as a customer and our rights as a business. By accessing our website, creating an account, or placing an order, you agree to follow these terms.

If you don't agree with any part of these terms, please don't use our website or services. We're always available at support@amvital.com if you have questions about what any of these terms mean or how they apply to your situation.

Last updated: November 9, 2025

Effective date: These terms apply from the moment you first access our website or place an order.

1. Who Can Use Our Services

Age Requirements

You must be at least 18 years old (or the age of majority in your jurisdiction) to:

• Create an account on AMVital.com
• Place orders or make purchases
• Subscribe to our email newsletter or loyalty program
• Submit product reviews or user-generated content

Account Accuracy

When you create an account or place an order, you represent and warrant that:

• All information you provide is accurate, current, and complete
• You will maintain and update your information to keep it accurate
• You are legally capable of entering into binding contracts
• You are not prohibited from using our services under applicable laws
• You will not use our services for any illegal or unauthorized purpose

Account Security

You are responsible for maintaining the confidentiality of your account credentials:

• Choose a strong, unique password for your AMVital account
• Don't share your password with anyone
• Notify us immediately at support@amvital.com if you suspect unauthorized account access
• You're responsible for all activities that occur under your account, whether authorized by you or not

2. Orders, Pricing & Payment

Order Acceptance & Availability

When you place an order through AMVital.com, here's what happens:

We reserve the right to refuse or cancel any order for reasons including:

• Product unavailability or out of stock
• Pricing or product information errors on our website
• Suspected fraudulent payment or order activity
• Violation of these Terms of Service
• Orders that exceed purchase limits (if applicable)
• Inability to verify payment information or shipping address

If we cancel your order after charging your payment method, we'll issue a full refund promptly.

Pricing & Currency

• All prices are listed in United States Dollars (USD)
• Prices include applicable taxes where required by law
• Shipping costs are calculated at checkout based on your location and selected shipping method
• Promotional prices and discount codes have specific terms and expiration dates
• Prices are subject to change without notice, but changes don't affect orders already placed

Pricing Errors

Payment Processing

Payments are processed securely through trusted third-party providers:

• Payment processors: Shopify Payments, Stripe, PayPal, Shop Pay
• Accepted methods: Major credit cards (Visa, Mastercard, American Express, Discover), debit cards, PayPal, Shop Pay
• Security: We never store complete credit card numbers on our servers—processors handle this with PCI-DSS compliance
• Authorization: By providing payment information, you authorize us to charge the total amount including products, shipping, and applicable taxes
• Payment issues: If payment cannot be processed, we'll contact you to resolve before canceling the order

3. Shipping, Delivery & Risk of Loss

Complete shipping details are in our Shipping Policy. Key points:

Processing & Shipping Times

• Processing: 1-2 business days (same-day for orders by 2 PM EST)
• Standard shipping: 3-5 business days after shipment
• Expedited options: 2-day and overnight shipping available at checkout
• Tracking: Provided via email when your order ships

Shipping Addresses

• Verify your shipping address carefully before completing checkout
• We ship to the address you provide—we're not responsible for packages delivered to incorrect addresses you entered
• Address changes must be requested before shipment (contact support@amvital.com immediately)
• After shipment, address changes must be made directly with the carrier using your tracking number

Risk of Loss

Important: Risk of loss and title for products pass to you upon delivery to the carrier. This means:

• Once the carrier (USPS, UPS, FedEx) accepts your package, you assume risk of loss
• If packages are lost, stolen, or damaged in transit, we'll work with the carrier to resolve claims
• For lost/stolen packages showing "Delivered," we investigate but ultimate responsibility lies with you and the carrier
• We highly recommend package theft prevention measures (see our Shipping Policy)

4. Returns, Refunds & Cancellations

Complete return details are in our Return & Refund Policy. Summary of key terms:

Return Eligibility

• Return window: 30 days from delivery date
• Condition: Products may be opened or partially used (we accept used returns!)
• Process: Contact support@amvital.com to initiate return
• Return shipping: We provide free prepaid return labels
• Refund timeline: 5-7 business days after receiving your return
• Restocking fees: None—we don't charge restocking fees

Order Cancellations

You may cancel orders before they ship:

• Contact support@amvital.com immediately with your order number
• If order hasn't shipped (within 1-2 business days typically), we'll cancel and refund fully
• Once shipped, you'll need to follow our return process instead
• Cancellation confirmations will be sent via email

5. Privacy & Data Protection

Your privacy is important to us. Complete details are in our Privacy Policy. By using our services, you acknowledge:

• We collect personal information as described in our Privacy Policy
• We use your information to process orders, provide customer service, and improve our services
• We share information only with trusted service providers who help us run our business
• We never sell your personal information to third parties
• You have rights to access, correct, or delete your personal information
• You can unsubscribe from marketing emails at any time

By creating an account or placing an order, you consent to our collection and use of your information as described in our Privacy Policy.

6. Prohibited Activities & Acceptable Use

To protect AMVital and other users, you agree NOT to:

Website Misuse

• Attempt unauthorized access to our systems, servers, or databases
• Interfere with or disrupt website functionality or security features
• Use automated tools (bots, scrapers) to access or collect data from our website
• Circumvent any security measures or access restrictions
• Introduce viruses, malware, or other harmful code
• Overload our servers with excessive requests

Account Misuse

• Create multiple accounts to abuse promotions or circumvent bans
• Share account credentials or allow others to use your account
• Impersonate another person or entity
• Provide false or misleading information
• Use accounts for fraudulent activity or payment fraud

Content Misuse

• Copy, reproduce, or redistribute our website content without permission
• Use our trademarks, logos, or product images without written authorization
• Post defamatory, harassing, or offensive content in reviews or comments
• Submit fake reviews or manipulate rating systems
• Use our content for competing businesses or commercial purposes

Product Misuse

• Use products for unlawful purposes
• Resell products commercially without authorization (bulk/wholesale requires agreement)
• Alter, tamper with, or misrepresent our products
• Make medical or therapeutic claims about our products (they're cosmetic skincare, not medicine)

7. Intellectual Property Rights

Our Content & Trademarks

All content on AMVital.com is owned by or licensed to AMVital LLC and protected by intellectual property laws:

• Copyrighted content: Text, images, videos, graphics, website design, product descriptions, blog posts
• Trademarks: "AMVital" name, logo, product names, packaging designs, taglines
• Trade secrets: Product formulations, business processes, customer lists, proprietary methods

What You Can & Cannot Do

User-Generated Content License

When you submit content to AMVital (reviews, photos, comments, testimonials), you grant us:

• A worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content
• Rights to use your content in marketing materials, social media, advertisements, and promotional campaigns
• Permission to use your first name and location with your content
• The right to edit content for length, clarity, or appropriateness

You retain ownership of your content but grant us these permissions to use it. By submitting content, you confirm you have the right to grant this license and your content doesn't violate others' rights.

Copyright Infringement Claims

If you believe content on our website infringes your copyright:

• Email support@amvital.com with "Copyright Claim" in subject line
• Include: description of copyrighted work, location on our site, your contact information, statement of good faith belief, electronic signature
• We'll investigate promptly and remove infringing content if claim is valid

8. Product Information & Disclaimers

Product Descriptions

We strive for accuracy in product descriptions, images, and specifications, but:

• Colors may vary slightly from images due to screen display differences
• Product sizes, weights, and dimensions are approximate
• Ingredient lists are accurate at time of publication but formulations may evolve
• Results shown are individual experiences and may not be typical for all users
• We're not responsible for minor discrepancies between descriptions and actual products

Cosmetic Products Disclaimer

Allergy & Safety Warnings

• Patch test required: Always perform a patch test 24-48 hours before first use
• External use only: Products are for external cosmetic use on skin only—do not ingest
• Avoid contact: Keep away from eyes, mucous membranes, and open wounds
• Discontinue if irritation occurs: Stop use immediately if you experience redness, itching, or other adverse reactions
• Pregnancy/nursing: Consult your healthcare provider before using during pregnancy or while breastfeeding
• Children: Keep out of reach of children under 16
• Storage: Store in cool, dry place away from direct sunlight

9. Limitation of Liability & Disclaimers

Warranties Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

AMVital.com and all products are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• Implied warranties of merchantability (products are fit for general use)
• Implied warranties of fitness for a particular purpose
• Warranties of non-infringement
• Warranties arising from course of dealing or usage of trade

We do not warrant that:

• Our website will be uninterrupted, secure, or error-free
• Products will meet your specific expectations or results
• Product quality will be uninterrupted or error-free
• Any errors in the website or products will be corrected

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

AMVital LLC and its officers, directors, employees, and agents shall not be liable for:

• Indirect damages: Lost profits, lost data, loss of goodwill, work stoppage
• Consequential damages: Damages resulting from product use or inability to use products
• Incidental damages: Costs of substitute products or services
• Punitive damages: Damages intended to punish misconduct
• Special damages: Any damages beyond direct product cost

Maximum liability: Our total liability for any claim arising from your use of our website or products is limited to the amount you actually paid for the specific product giving rise to the claim, not to exceed $100.

Exceptions

Some jurisdictions don't allow limitations on implied warranties or exclusions of certain damages. If you live in such a jurisdiction, some of the above limitations may not apply to you, and you may have additional rights.

10. Indemnification

You agree to indemnify, defend, and hold harmless AMVital LLC and its affiliates, officers, directors, employees, agents, and partners from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising from:

• Your use or misuse of our website or products
• Your violation of these Terms of Service
• Your violation of any third party rights, including intellectual property rights
• Any content you submit to our website
• Any fraudulent activity or payment disputes

This indemnification obligation survives termination of your use of our services.

11. Dispute Resolution & Governing Law

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

Jurisdiction & Venue

Any legal action or proceeding arising from these Terms or your use of our services shall be brought exclusively in the state or federal courts located in Palm Beach County, Florida, and you consent to personal jurisdiction in these courts.

Informal Resolution First

Before filing any legal claim, you agree to:

• Contact us at support@amvital.com to describe your concern
• Give us 30 days to attempt to resolve the issue informally
• Work with us in good faith to find a mutually agreeable solution

Most disputes can be resolved quickly through direct communication, saving time and expense for everyone.

12. Modifications to Terms

Our Right to Update Terms

We may modify these Terms at any time to:

• Reflect changes in our business practices or services
• Comply with new legal or regulatory requirements
• Improve clarity or correct errors
• Address new technologies or payment methods

How We'll Notify You

• Updated "Last updated" date at the top of this page
• Email notification to active customers for significant changes
• Banner on our homepage alerting users to material changes

Your Acceptance of Changes

By continuing to use AMVital.com after terms are updated, you accept the revised Terms. If you don't agree with changes, stop using our services and contact us at support@amvital.com to close your account.

13. Termination

Your Right to Stop Using Our Services

You may stop using our services at any time by:

• Closing your account (email support@amvital.com with "Close My Account")
• Unsubscribing from marketing emails
• Simply ceasing to visit our website

Our Right to Terminate Access

We may suspend or terminate your access to our services at any time, with or without notice, for:

• Violation of these Terms of Service
• Fraudulent activity or payment issues
• Abusive or harassing behavior toward our staff
• Misuse of our website or products
• Any reason we deem necessary to protect AMVital or other users

Effect of Termination

Upon termination:

• Your right to access and use our services immediately ceases
• Outstanding orders already placed will be fulfilled or refunded
• Your personal information will be deleted in accordance with our Privacy Policy
• Provisions that should survive termination (liability limitations, indemnification, governing law) remain in effect

14. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and AMVital regarding use of our services.

Severability

If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions remain in full effect and the invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

Waiver

Our failure to enforce any right or provision of these Terms doesn't constitute a waiver of that right or provision. Waivers must be in writing and signed by AMVital to be effective.

Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign these Terms to any successor or affiliate in connection with a merger, acquisition, or sale of assets.

Force Majeure

We're not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, pandemics, war, terrorism, labor disputes, or government actions.

15. Contact Information

For questions about these Terms of Service or any aspect of using AMVital.com:

Frequently Asked Questions

What happens if I violate these Terms of Service?

Violations may result in: account suspension or termination, order cancellation without refund, legal action to recover damages if serious violations occurred. However, we prefer to work with customers to resolve issues. If you've accidentally violated a term (like sharing your password or posting inappropriate content), contact us at support@amvital.com immediately. Most unintentional violations can be resolved with a warning and corrective action rather than account termination.

Can I use AMVital product images on my blog or social media?

Yes, you can share product images in personal, non-commercial contexts with proper attribution: post product photos on Instagram/Facebook/TikTok with your honest reviews, include product images in blog posts about your skincare routine (link back to AMVital.com), share before/after photos showing your personal results. However, you cannot: use our images for competing businesses, create fake affiliate sites using our images, alter images to misrepresent products, use images in paid advertisements without permission. When in doubt, email support@amvital.com to request permission.

Am I allowed to resell AMVital products I purchased?

Casual resale of a few products you purchased personally is generally permitted (like selling unused products on Facebook Marketplace or to friends). However, you may NOT: purchase products with intent to resell commercially without authorization, create an unauthorized AMVital reseller business, misrepresent yourself as an official AMVital retailer, bulk purchase for resale without wholesale agreement. For legitimate wholesale or bulk resale interests, contact support@amvital.com to discuss authorized reseller or wholesale terms. Unauthorized commercial resale may result in order cancellations and account termination.

What if I disagree with changes to these Terms?

If we update these Terms and you don't agree with the changes, you have the right to stop using our services. Email support@amvital.com with "Close My Account" and we'll close your account and delete your personal information in accordance with our Privacy Policy. Any orders already placed will be fulfilled or refunded under the terms that were in effect when you placed the order. However, we try to give advance notice of material changes and keep updates reasonable—most changes are minor clarifications or additions that don't significantly affect your rights.

Are these Terms the same as your Privacy Policy?

No, they're separate but related documents. Terms of Service govern your use of our website, ordering process, returns, prohibited activities, and legal relationship with AMVital. Our Privacy Policy specifically addresses data collection, privacy rights, cookies, and how we handle your personal information. Both are important: Terms control the business relationship, Privacy Policy controls data handling. You should read both to fully understand your rights and responsibilities when using AMVital.com.

Can I return products even though it says "cosmetic, not medical"?

Absolutely! The "cosmetic, not medical" disclaimer doesn't limit your return rights—it's a legal requirement to clarify that our products aren't FDA-approved drugs. You still have our full 30-day satisfaction guarantee to return any product (even if used) for a full refund, no questions asked. The disclaimer just means we can't make medical claims about curing diseases or treating medical conditions. If our products don't work for your skin cosmetically, return them per our Return & Refund Policy—the cosmetic classification doesn't change your consumer rights.