AMVital Refund Policy
Plain-English returns and refunds guide for AMVital orders.
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AMVital offers a 30-day return window for eligible orders.
To be eligible for a return, items must be unused and in original packaging unless the product is defective or arrived damaged.
Refunds are issued to the original payment method after the return is received and inspected, or after approval for a damaged/defective claim.
Customers should contact AMVital support to start a return and receive return instructions.
If an order arrives damaged or defective, customers should contact support promptly with photos so AMVital can help resolve the issue.
Quick Answer
Return window: 30 days for eligible orders. How to start: Contact support and follow the return instructions provided. Damaged/defective: Contact support promptly with photos so we can help quickly.
Eligibility
- Window: 30 days from delivery for eligible orders.
- Condition: Unused and in original packaging (unless defective/damaged).
- Proof of purchase: Order number or receipt helps us locate your order faster.
How to Start a Return
- Contact support: Provide your order number and the item(s) you want to return.
- Get instructions: We’ll share return instructions and next steps.
- Return review: Once received and inspected (or after approval for a damaged/defective claim), we process your refund.
- Refund method: Refunds are issued back to the original payment method.
Need help? Visit Contact.
Damaged or Defective Items
If your order arrives damaged or defective, contact support promptly with photos of the item and packaging so we can help resolve it quickly.
Frequently Asked Questions
What is the return window?
AMVital offers a 30-day return window for eligible orders.
How do I start a return?
Contact AMVital support to start a return and receive return instructions.
When will I receive my refund?
Refunds are issued to the original payment method after the return is received and inspected, or after approval for a damaged/defective claim.
What if my item is damaged or defective?
If an order arrives damaged or defective, contact support promptly with photos so AMVital can help resolve the issue.